Web Design

• Bigcrea Team
• Web Design

Website Maintenance: What a Care Plan Actually Covers (and Why)

A website is less like a printed brochure and more like a car: it runs on software that ages, on servers that need watching, in an environment that gets more hostile every year. A care plan is the service schedule - here is what a legitimate one includes, so you can judge what you are paying for.

What should be in the box

Software and security updates applied promptly (the number one hack vector is outdated components). Daily off-site backups - tested ones. Uptime monitoring that alerts a human. SSL renewal. Speed checks. And a monthly allowance of small changes - prices, photos, text - so the site stays current instead of slowly fossilising.

The question that reveals everything

Ask any provider: 'When my site goes down on Saturday night, what happens?' A real care plan has an answer with names and hours in it. 'We would probably notice Monday' is what no-plan looks like - and it is how sites stay hacked for weeks, quietly serving spam under your brand.

Is it worth the monthly fee?

Compare it to one incident: a hacked site means emergency cleanup, lost rankings, blacklist warnings and days offline - easily twenty times a year of care fees. Ours start at £15/month and include the small-changes allowance most owners actually use every month. Details on the plans page.