Frequently Asked Questions

Questions & answers

Everything you wanted to ask

  • What services does Bigcrea offer?
    Web design and development, custom software development, graphic design, social media management, SEO and Google Ads, IT consultancy, and ready-to-launch SaaS platforms including e-commerce, takeaway ordering, real estate websites, CRM and ERP.
  • Where is Bigcrea based?
    At 6 Moor View Road, Poole, Dorset BH15 3LS. We serve Bournemouth, Poole and all of Dorset in person, and clients across the UK and internationally remotely.
  • How much does a website cost?
    Starter websites from £495, business websites from £1,250, bespoke and e-commerce projects from £2,950. SaaS platforms start from £29/month. See our pricing page for full details.
  • How long does a typical project take?
    Standard websites launch in 2-4 weeks, SaaS platform sites in about a week, and custom software in 4-12 weeks depending on scope.
  • Do you provide hosting and ongoing support?
    Yes - UK cloud hosting, SSL, backups and care plans from £15/month, with same-day support for plan clients.
  • Can you help us rank on Google?
    Yes. Every site we build ships with clean on-page SEO, and our SEO plans handle local rankings (Google Maps), content and Google Ads for ongoing growth.
  • Do you work with startups?
    Very often. Fixed prices, staged payments and our SaaS products keep startup costs predictable, and we can grow the platform as you grow.
  • What happens if we want to leave?
    Your domain and content are always yours. Bespoke projects include full code handover; SaaS platforms export your data on request. Marketing plans roll monthly with 30 days' notice.

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