Quality Policy

Bigcrea Limited is committed to delivering websites, software and marketing services that meet agreed requirements first time, comply with applicable regulations, and continuously improve. This policy applies to every project, product and team member.

Our commitments

Defined scope and fixed written quotation before any work begins
Modern coding standards, version control and peer review on all development
Cross-browser and mobile testing before every launch
Security by default: SSL, hardened configurations, least-privilege access
GDPR-compliant data handling with UK/EU hosting
Daily backups and documented recovery procedures on managed platforms
Response-time targets for support, monitored and reported
Client feedback reviewed after every project and acted upon

Continuous improvement

We review our processes regularly, track defects to root cause, and invest in tooling and training so that every project benefits from the lessons of the last. Where we fall short, we say so, fix it, and change the process that allowed it.

Serkan Kurtoglu, Founder & Director - Bigcrea Limited